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FAQ

5 Facts About Marble

October 21, 2015

Marble is a luxurious stone type used for a variety of home decor pieces. Learn about this stone:  1. Marble is a type of limestone that has been crystallized. Limestone is heated, compressed and resolidified to become the elegant marble...

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Posted in: FAQ, Stone Care

Let’s Get Social: Connect With Us

July 10, 2014

Social media is one of the many ways to stay in touch with us.  By following us on our social media sites,  you can be the first to know of trends, new designs, and industry news. Keep reading to find...

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Are you open to the public?

February 06, 2009

Yes, we are open to the public. Appointments are preferred but not required.

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What are the lead times for in-stock items?

February 06, 2009

All in-stock items are stocked on-site in our warehouse and are available for same-day pick-up. If an item such as flooring tile is out of stock, it will generally take 5-14 business days for shipping. For custom carvings and special-order...

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What should I bring with me to my appointment?

February 06, 2009

Please bring plans, pictures or other ideas of items you are interested, as we will be better able to assist you.

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Do I have to work with a designer or architect?

February 06, 2009

It is highly encouraged that you work with an architect or interior designer on any project, but not required. As it is easier for a designer to better assess your individual needs with regards to space, light, colors, textures and...

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Will someone come to my job site to take measurements?

February 06, 2009

For some projects it may be necessary for one of our stone designers to see your site to take measurements and suggest ideas. Generally, a blueprint or photographs of the existing site are all that is needed.

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How can I place orders?

February 06, 2009

It is best to visit our Stone Studio in-person to see the stone color with your own eyes before ordering. However, if the trip is not practical, you can place an order over the telephone.

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Do you install products?

February 06, 2009

We do not install all products. We can install fountains, columns, statuary and fireplace surrounds. We can also arrange for installation through your current landscaper or contractor. For flooring material and mosaics, we leave the installation to the professionals in...

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What are your payment terms?

February 06, 2009

Carved Stone Creations requires full payment before delivery or net 30 terms upon credit approval. All special-order items require a 50% down-payment before production can begin.

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Posted in: FAQ